FAQ

Frequently Asked Questions (FAQ)

1. What types of products do you sell?

We offer a wide range of products designed to make home management easier, from kitchen tools and gadgets to cleaning supplies and home organization items. Everything is selected to help homemakers save time and effort in their daily tasks.

2. How do I place an order?

Placing an order is simple! Just browse our website, add items to your cart, and proceed to checkout. You’ll be asked to provide your shipping information and payment details. Once your order is complete, we’ll send you a confirmation email.

3. Do you offer international shipping?

Yes! We offer free worldwide shipping on all orders, so no matter where you are, you can enjoy our products without extra shipping costs.

4. How do I track my order?

After your order has been shipped, you can easily track it through our Track Order button on our website. Simply click the button and enter your order details to check your package's status.

5. What is your return policy?

We want you to love your purchase! If you’re not satisfied with your item, you can return it within 14 days for a full refund or exchange. Please ensure the product is unused and in its original packaging.

6. How can I contact customer support?

If you have any questions or need assistance, feel free to reach out to us at shopmarax@gmail.com or use the contact form on our website. We’ll get back to you as soon as possible!

7. Do you offer gift cards?

Yes, we offer digital gift cards that can be used on any product in our store. Simply visit the gift card section on our website to purchase one for yourself or a loved one!

8. Can I modify or cancel my order?

We aim to process orders quickly, so we recommend making any changes within an hour of placing your order. If you need to cancel or modify it, please contact us immediately, and we’ll do our best to assist you.

9. Are your products eco-friendly?

We strive to offer products that are both practical and environmentally responsible. Many of our items are made from sustainable materials and are designed to be long-lasting, reducing waste in the long term.

10. Do you offer discounts or promotions?

Yes! We occasionally offer sales, promotions, and special discounts. Be sure to sign up for our newsletter to stay updated on our latest offers and exclusive deals.